Shipping Policy
Delivery Country
We currently deliver only within the United Kingdom.
Order Confirmation
Once you have placed your order, you will receive a confirmation email. This means we have registered your order in our system and started processing it.
Order Tracking
You will receive your tracking code via email within 24 hours after your package leaves our warehouse.
Delivery Details
Cut-off time: If the order date/time is before 3:00 PM (GMT) London, processing will begin the same day.
- Processing Time: 1–2 days (Mon–Sat)
- Delivery Time (United Kingdom): 5–8 days (Mon–Sat)
- Total delivery time will be 6-10 business days
Note: Delivery windows are estimates and may vary due to carrier delays and seasonal volume.
Shipping Costs
All our products are delivered to your home 100% free of charge. There is no minimum order quantity.
Shipping Couriers
Royal Mail
Delayed Orders
If the maximum order processing and shipping time has passed and your order has not yet arrived, please allow up to two additional days and use your tracking code to check the latest status. If your package still has not arrived, please contact us with your order number.
Damaged or Incorrect Orders
If your package arrives damaged or with incorrect items (e.g., wrong size or color), take clear photos, briefly describe the issue, and contact us with your order number. We offer a free replacement shipment for damaged/incorrect orders.
Customer Support
If you have any questions about the shipping schedule of your order, feel free to contact us by email. Our customer service team is happy to help.
Company Details
Rinkoss is operated by 3SCOMPUTERS LTD
Company Number: 16550379
Address: 201a North End Road, London, W14 9NL United Kingdom
Email: hello@rinkoss.com
Phone: +44 7453 413290